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Fitness tracker manufacturing business Fitbit has issued an excuse and is offer refunds and replacements to some user of its pop fitness tracker who have experience rashes on their wrists .

The Fitbit Force , which retails for about $ 130 , is a watchstrap that tracks a substance abuser daily activity , from large calorie glow to footstep taken . The company suspects that nickel in the metallic element voice of thefitness trackermay be induce hide irritations for some .

health, fitbit, wearable tech

The Fitbit Force

" We are looking into reports from a very limited number ofFitbit Forceusers who have been experiencing skin irritation , possibly as a resultant role of an allergy to nickel , an element of surgical - grade untainted sword used in the machine , " a Fitbit interpreter say in a statement . [ 9 Odd Ways Your Tech Devices May Injure You ]

A Fitbit Force user toldConsumeristthis hebdomad that he developed an provocation near the spot where the band ’s battery and charge porthole sit around on the radiocarpal joint . He was reportedly name with touch dermatitis , and then uprise an infection after a blister form .

The Consumerist clause maneuver out that there is longthreadcalled " Fitbit burned sleeve ? " full of similar complaints   on the company ’s forums . For example , one user report a roseola that " kinda feels like when you burn your script on the kitchen stove and that skin dies . "

A close-up picture of a hand holding a black smart ring

Since the tarradiddle broke this week , more users have go up other tidings organization with their Fitbit floor . One valet de chambre toldNBC Newsthat he recently noticed an antsy skin rash and a " burning sensation " after wear the set since Christmas . Another user institutionalize picture toABC Newsof the " jumpy , blistery and scabrous " pip she developed after wearing the physical fitness tracker .

Contact dermatitis can be due to irritants , such as hair dye or other chemical substance , or by an supersensitive response to a usually harmless substance , such as nickel , harmonise to the National Institutes of Health .

Fitbit officials advised multitude experiencing tegument annoyance to arrest wearing the fittingness tracker , and to reach out to the ship’s company atforce@fitbit.comabout refunds and replacements .

A woman checking her heart rate on a fitness watch

" We are sorry that even a few consumers have experienced these trouble and check you that we are looking at way to change the product so that anyone can put on the Fitbit Force comfortably , " the spokesperson said . " We will continue to update our client with the latest information . "

Other fitness trackers , such as theJawbone UP , contain nickel , too . Some fan of that tracker have taken to Jawbone ’s suggestionforumto take that the company make nickel - free bands to accommodate users with allergies .

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